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TEAM ORDERS
Specialty Running Team and
School Team
Outfitting and Pricing.
Call
TOM STEINER
directly with inquiries at 760-994-6684


Upcoming Events:
Date: 11/16/12, 11/17/12, 11/18/12
Name: BIG SUR HALF MARATHON
Website: Link
More info...

 

Return Policy:

Runnerís Gear Inc., guarantees 100% customer satisfaction with every purchase.

Items being returned for exchange or credit should be addressed to:

RUNNERíS GEAR, INC.,

1234 VIA DEL CERRO

VISTA, CA 92084

Please include a copy of your packing list or invoice noting briefly why you are returning the item. We recommend that you ship by a traceable method such as USPS Delivery and/or Signature Confirmation, UPS or FEDEX. Thank you.

 

 

Shipping Policy:

Please Note: Runnerís Gear, Inc., does not process orders on weekends or holidays. While most in-stock orders placed before 1:00 p.m. Pacific Standard Time will be shipped next day, Runnerís Gear, Inc., does not guarantee next-day shipping. You can help expedite your order by using the same shipping address as your billing address and by providing a phone number that is on file with your credit card company (alternate shipping addresses and cell phone numbers will cause order delays).

Items over 50 pounds, oversized and those that require special handling may not qualify for FedEx shipping or any other express services. These orders will be shipped via UPS or trucking services.

Any address correction requested after an order has been processed for shipment will incur a $9 surcharge. If an order is returned to Runnerís Gear, Inc., for any reason, a reshipping fee will be charged.

Delivery Time

Total time for delivery is based on the amount of time it takes for payment authorization, order processing and actual transit time. While most in-stock orders placed before 1:00 p.m. Pacific  Standard Time will be shipped next day, Runner’s Gear, Inc., does not guarantee next-day shipping. In addition, delivery schedules are subject to circumstances beyond the carrier's control such as weather conditions and mechanical problems.

Orders Shipping to Alaska and Hawaii

  • Orders shipping to Alaska and Hawaii will NOT incur an additional shipping surcharge per order.
  • Some orders shipping to Alaska and Hawaii may require extra shipping time to reach their destination.

International Orders

We value our international customers and offer competative shipping prices. Our current shipping charges are only $4.25 the first item and only $2.00 each additional item.

Additional Information

  • Runner’s Gear, Inc., does not deliver to PO and APO/FPO box addresses.
  • The price in effect at the time of your order is the price you will be charged, plus shipping and applicable sales tax.
  • Products shipped to the states of California will be charged applicable sales tax.
  • For all returns, shipping is pre-paid by the customer.
  • If your order arrives damaged, we recommend that you refuse delivery, then notify our Customer Service department so that we can track the return and issue your replacement or refund in a timely manner.
  • Runner’s Gear, Inc., does not allow re-routing of packages while in transit for security purposes.
 

Privacy Policy:

Runner’s Gear is committed to protecting your privacy and developing technology that gives you the most powerful and safe online experience. This Statement of Privacy applies to the Runner’s Gear Web site and governs data collection and usage. By using the Runner’s Gear website, you consent to the data practices described in this statement.

Collection of your Personal Information

Runner’s Gear collects personally identifiable information, such as your e-mail address, name, home or work address or telephone number.

There is also information about your computer hardware and software that is automatically collected by Runner’s Gear. This information can include: your IP address, browser type, domain names, access times and referring Web site addresses. This information is used by Runner’s Gear for the operation of the service, to maintain quality of the service, and to provide general statistics regarding use of the Runner’s Gear Web site.

Please keep in mind that if you directly disclose personally identifiable information or personally sensitive data through Runner’s Gear public message boards, this information may be collected and used by others. Note: Runner’s Gear does not read any of your private online communications.

Runner’s Gear encourages you to review the privacy statements of Web sites you choose to link to from Runner’s Gear so that you can understand how those Web sites collect, use and share your information. Runner’s Gear is not responsible for the privacy statements or other content on Web sites outside of the Runner’s Gear family of Web sites.

Use of your Personal Information

Runner’s Gear collects and uses your personal information to operate the Runner’s Gear Web site and deliver the services you have requested. Runner’s Gear also uses your personally identifiable information to inform you of other products or services available from Runner’s Gear and its affiliates. Runner’s Gear may also contact you via surveys to conduct research about your opinion of current services or of potential new services that may be offered.

Runner’s Gear does not sell, rent or lease its customer lists to third parties. Runner’s Gear may, from time to time, contact you on behalf of external business partners about a particular offering that may be of interest to you. In addition, Runner’s Gear may share data with trusted partners to help us perform statistical analysis, send you email or postal mail, provide customer support, offer complementary services and products, or arrange for deliveries.

Runner’s Gear does not use or disclose sensitive personal information, such as race, religion, or political affiliations, without your explicit consent.

Runner’s Gear keeps track of the Web sites and pages our customers visit within Runner’s Gear, in order to determine what Runner’s Gear services are the most popular. This data is used to deliver customized content and advertising within Runner’s Gear to customers whose behavior indicates that they are interested in a particular subject area.

Runner’s Gear Web sites will disclose your personal information, without notice, if required to do so by law or in the good faith belief that such action is necessary to: (a) conform to the edicts of the law or comply with legal process served on Runner’s Gear or the site; (b) protect and defend the rights or property of Runner’s Gear; and, (c) act under exigent circumstances to protect the personal safety of users of Runner’s Gear, or the public.

Use of Cookies

The Runner’s Gear Web site use "cookies" to help you personalize your online experience. A cookie is a text file that is placed on your hard disk by a Web page server. Cookies cannot be used to run programs or deliver viruses to your computer. Cookies are uniquely assigned to you, and can only be read by a web server in the domain that issued the cookie to you.

One of the primary purposes of cookies is to provide a convenience feature to save you time. The purpose of a cookie is to tell the Web server that you have returned to a specific page. For example, if you personalize Runner’s Gear pages, or register with Runner’s Gear site or services, a cookie helps Runner’s Gear to recall your specific information on subsequent visits. This simplifies the process of recording your personal information, such as billing addresses, shipping addresses, and so on. When you return to the same Runner’s Gear Web site, the information you previously provided can be retrieved, so you can easily use the Runner’s Gear features that you customized.

You have the ability to accept or decline cookies. Most Web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer. If you choose to decline cookies, you may not be able to fully experience the interactive features of the Runner’s Gear services or Web sites you visit.

Security of your Personal Information

Runner’s Gear secures your personal information from unauthorized access, use or disclosure. Runner’s Gear secures the personally identifiable information you provide on computer servers in a controlled, secure environment, protected from unauthorized access, use or disclosure. When personal information (such as a credit card number) is transmitted to other Web sites, it is protected through the use of encryption, such as the Secure Socket Layer (SSL) protocol.

Changes to this Statement

Runner’s Gear will occasionally update this Statement of Privacy to reflect company and customer feedback. Runner’s Gear encourages you to periodically review this Statement to be informed of how Runner’s Gear is protecting your information.

Contact Information

Runner’s Gear welcomes your comments regarding this Statement of Privacy. If you believe that Runner’s Gear has not adhered to this Statement, please contact Runner’s Gear at
760-724-7817. We will use commercially reasonable efforts to promptly determine and remedy the problem.

Runner's Gear Sub-4 ® ©2012